Maid Service FAQ 

How do you customize my house cleaning?
When you request an estimate, our manager will come and sit down and discuss your house cleaning priorities with you.  If you are having recurring house cleaning we will keep a file with your special requests, preferences, what you want the most time spent on, etc.  
 If you are having a one-time cleaning, we will go over your priorities and everything you want cleaned for that day.
 
What do I need to do before Maid For You house cleaners arrive?
Please pick up any clutter in the areas we are cleaning.  We will be more efficient and able to clean more quickly.  We also don’t know where you would like all of your toys, dishes, and other items kept.  If you have any pets that will make it hard to clean around, please put them up before we arrive.
 
Do I need to be home for you to come?
No, our work hours are the same as most customers work hours.  We will communicate with you a good way to enter your home while you are gone if you are unable to be there.  
 
Do you use your own cleaning equipment and supplies or do I need to provide them?
Yes, we use our own cleaning supplies and tools.  You don’t need to worry about having anything stocked for us.
 
Can I provide my professional maid team with special instructions?
Yes, at the beginning of your cleaning service we will talk to you and get any special instructions.  If those instructions ever need to change, just call us or e-mail us and let us know.  Contact Us.
 
Why is my initial clean more expensive than my future cleans?  
We have a certain standard that we want to your house to be at.  Usually it takes longer to clean the house to our standards the first time.  Once we are maintaining it with recurring cleans, it doesn’t take as long to get it back to our Maid For You standards.  
 
Are your rates competitive locally?
We do our best to give you top quality cleaning services at affordable prices.  We are bonded and insured, so we may be a little bit more than an independent cleaner who is not.  However, then you don’t have to worry about taxes, if your cleaner gets injured on the job, or any other legal stressors. 

Do the same house cleaners come every time?
We strive to send the same team to your house each time.  The continuity is good for both of you.  You know who to expect to be in your home, and they are familiar with your home and your special requests.  There may be times when one of our maids is unable to make it and we will send someone else.  Rest assured we are consistent in our extensive training with all of our maids, and you will still get a quality clean.
 
Are you ok with pets in the home while your maids are here?
Any aggressive dogs or other pets should be put up before we arrive.  Docile pets that won’t cause a problem are fine.  Please let us know if there are any instructions we need to know about regarding cleaning around pets.

Do I have to sign a contract?
No, you are not bound to any contract.

Do you guarantee your work?
Yes, we guarantee our work.  If you are not happy with how something was cleaning, please contact us and we will do our best to clean it as it should be and come to a solution.
 
Are you insured and bonded?
Yes, we are fully bonded and insured.  If anybody from our team gets injured while cleaning your home, there is no risk to you.  
 
What cities do you service?
Boise, Meridian, Eagle, Caldwell, Nampa, Star, Kuna, Garden City, and Middleton, Idaho.  If you live in a city close by any of these call us and we may be able to service your home and your city as well!
 
If I am unhappy with my cleaning service, what do I do?
Please call us right away so we can talk with you and discuss a solution.  We guarantee our work and will do everything in our power to rectify any problem.  
 
Should I tip the maids when they clean my house?
A tip is not required but If you do want to leave a tip, however, you may leave it on the counter with a note.  A good review on facebook or Google is also a great way to show your appreciation if you feel you have received excellent service.  
If you need residential maid service, call Maid For You today at 208-888-1515.  You can also request an estimate online. Our professional maids provide exceptional full house cleaning service to Boise, Meridian, Eagle, Nampa, Kuna, Middleton, Star, Garden City, and all surrounding areas.